Privacy Policy for opsappworks

Effective Date: January 1, 2025

1. Introduction

Welcome to opsappworks (the “Company”, “we”, “us”, or “our”). We provide business software development for internal tools, portals, and automation. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at opsappworks.tech or interact with our services.

2. Information We Collect

2.1 Personal Information You Provide

Name
Business email address
Phone number
Company name and position
Any other information you choose to submit via forms, including Contact Us form

2.2 Automatically Collected Information

IP address
Browser type and version
Operating system
Pages visited and time stamps
Referring page and exit page URLs

3. How We Use Your Information

To provide, maintain, and improve our services.
To respond to your inquiries and support requests.
To send administrative information, such as updates to our policies.
To analyze usage trends and perform internal research.

4. Cookies and Similar Technologies

We and our service providers use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize you and remember your preferences. We use the following types of cookies:

Essential Cookies: Required for basic site functions and security.
Performance Cookies: Collect anonymous information on site usage to improve performance.
Functional Cookies: Remember your preferences and settings.

You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that certain features of the site may not function properly if you disable cookies.

5. GDPR and Your Rights

If you are located in the European Economic Area (EEA), the UK, or Switzerland, the following additional terms apply to you:

Lawful Basis for Processing: We process your personal data based on your consent, performance of a contract, or our legitimate interests.
Your Rights:
- Right of access to your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) under certain conditions.
- Right to restrict processing under certain circumstances.
- Right to data portability.
- Right to object to processing based on legitimate interests.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the details in Section 11. We will respond within one month of receiving your request.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

Service providers who perform functions on our behalf (e.g., hosting, analytics).
Legal authorities when required by law or to protect our rights.
Affiliates or in connection with a merger or sale of assets.

7. Data Security

We implement technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

8. Third-Party Links and Services

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing personal data.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 16, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time by posting a revised version on our website. The “Effective Date” at the top will reflect the date of the latest revision. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or wish to exercise your rights, please contact us at:

opsappworks
Burj Khalifa, 1 Sheikh Mohammed bin Rashid Boulevard,
Downtown Dubai, Dubai, United Arab Emirates
Phone: +971500323731
Business ID: TL-3239629

You can also reach us via our Contact Us form.